ZAO Marsh — Insurance Brokers is a Russian Representative Office of Marsh Inc., which is the famous leader in insurance and reinsurance broking and risk management consulting. The unit serves over 80 % of financial and professional risks of Russian financial institutions reinsured in foreign insurance markets.

Services

• Disaster Recovery Services

Case study

After the September 11, 2001 terrorist attack when Marsh lost 295 of 2000 employees working in WTC and also after the flood in Czechia in August, 2002 Marsh executives obliged Directors General of all units in every country to elaborate a Business Continuity Plan. Marsh — Insurance Brokers applied to DATA FORT for audit and implementation of the solution.

DATA FORT audited the Company information systems and made a description of current IT infrastructure; there was also compiled the list of IT services supporting critical business processes; for each service critical recovery time was determined.

As result of the audit there was offered a technique of data synchronization in Marsh office and on DATA FORT technological platform.

Since Marsh considered building loss and work places unusability to be among the potential threats, DATA FORT experts prepared a preliminary solution project on ensuring Business Continuity and information systems Disaster Recovery. It included:

• Services on hosting necessary server hardware and software
• Establishment of Disaster Recovery Office equipped with computers, office equipment and necessary communications.

According to Andrei Denisov, Marsh Moscow Representative Office Vice-President and Head, «Efficient organization of IT solutions and IT outsourcing is getting absolutely necessary today. Realizing the importance of embedding such solutions on the highest quality level we accepted IBS services in this area. DATA FORT is a pioneer project in Russia in the sphere of IT outsourcing and we are the leading company in our sector, so we may expect our cooperation to be successful and long».