To a large extent, company operations rely on availability and sustainability of business applications. Professional support and management enable a full-fledged use of application functionality. It takes appropriate administration to derive real benefits from the most recent technologies. To this end, a company has to keep well-paid in-house professional staff.

IBS DataFort Outsourcing and Application Management Services bring you software products at an affordable cost and with considerable organisation benefits.

We provide

• Monitoring of software and hardware platform operability
• Basis administration
• Support of user interfaces with application systems
  and application development environment
• Management of data formats and configurations
• Adding new users, assigning access permissions
• User request analysis
• Information security management
• Execution of change scripts to productive versions
  of business applications

Applications we support

• Enterprise Resource Planning: Microsoft Dynamics AX and Microsoft Dynamics NAV, JD Edwards, SAP, Oracle E-business Suit, 1C
• Customer Relationship Management: Microsoft CRM, Oracle CRM, Siebel, FrontRange Goldmine
• Enterprise Content Management: Documentum, Lotus Notes
• Contact Centers: Cisco IP Contact Center, Avaya Interaction Center, FrontRange Contact Center
• IT Services Management Systems: Remedy Action Request System, HP OpenView Service Desk, FrontRange ITSM, Computer Associates Unicenter
• Project Management Systems: Microsoft Project, Primavera,
  Welcom Open Plan

Additional Information

Please contact us. Our sales representative will be happy to assist
you with any additional information and provide a technical proposal according your requirements.